Terms of Service
Last Updated: March 19, 2026
These Terms of Service (“Terms”) form a binding agreement between you and Silver Meadow Digital LLC, doing business as Cozy With Her (“Company,” “we,” “us,” or “our”). These Terms govern your access to and use of cozywithher.com and any Company-operated pages, support channels, digital products, communities, chats, content, or services that link to or reference these Terms (collectively, the “Services”).
Some Services may be offered, delivered, hosted, billed, moderated, or accessed through third-party platforms selected by us from time to time, including membership platforms, payment processors, AI/chat platforms, messaging platforms, social platforms, community platforms, or age-verification providers. Those third parties may have their own terms, policies, billing rules, and moderation standards, which also apply to your use of those services.
By accessing or using the Services, creating an account, clicking to accept, enrolling in a membership, or otherwise interacting with the Services, you agree to these Terms and our Privacy Policy.
1. Eligibility; Adults Only
You must be at least 18 years old and the age of legal majority in your jurisdiction to access or use the Services. By using the Services, you represent and warrant that you meet those requirements.
You are solely responsible for ensuring that your access to and use of the Services is lawful in your jurisdiction. You may not access or use the Services where doing so is prohibited by law.
We may deny access to, suspend, terminate, or limit your use of the Services if we believe you are underage, cannot lawfully access the Services, or have provided inaccurate age or account information. We may require age-verification steps where we deem appropriate or where required by law.
2. Nature of the Services; AI-Generated Fictional Content
The Services may include adult or mature themes and may include AI-generated or automated text, images, video, audio, chat, and interactive experiences.
All characters, personas, and depictions made available through the Services are fictional adults and are depicted as being 18 years of age or older. No minors are depicted. No real persons or real performers are depicted as part of the Company’s fictional character content.
Any apparent affection, familiarity, memory, exclusivity, intimacy, companionship, or relationship dynamic is part of a fictional entertainment experience. The Services are provided for entertainment purposes only.
The Services are not therapy, counseling, medical care, mental health treatment, crisis support, legal advice, financial advice, dating services, matchmaking services, escort services, or in-person companionship services. Do not rely on the Services for emergency or high-risk situations.
3. Third-Party Platforms and External Services
The Site may function in part as a landing page, discovery page, or routing point to third-party membership, payment, AI, chat, messaging, or community platforms.
We do not control third-party platforms’ availability, billing systems, age-verification processes, moderation decisions, technical functionality, privacy practices, or outages. Your use of any third-party platform is at your own risk and is subject to that platform’s own terms, policies, and rules.
If you purchase a membership, access content, use chat features, participate in a community, or otherwise interact through a third-party platform, that platform’s checkout flow, billing terms, refund rules, account rules, cancellation tools, and moderation standards may apply in addition to these Terms.
4. Memberships, Billing, Auto-Renewal, Cancellation, and Refunds
Paid memberships or paid access may be offered through third-party platforms selected by us from time to time. The material terms of any paid offer — including pricing, billing interval, included benefits, renewal terms, and cancellation mechanics — are those presented to you at checkout on the applicable platform.
By enrolling in a paid membership or other recurring plan, you authorize the applicable third-party billing provider to charge your selected payment method at the price and interval displayed at checkout. Unless expressly stated otherwise at checkout, memberships automatically renew at the end of each billing cycle until canceled.
Because billing is handled through third-party platforms, you must use the applicable platform’s self-service cancellation tools or other permitted cancellation method made available by that platform unless we expressly provide another method.
Unless required otherwise by applicable law or mandatory platform rules:
cancellation stops future renewals only;
your current paid access remains active through the end of the then-current billing period;
fees already billed are non-refundable and non-creditable;
partial billing periods are not prorated.
If we make available donations, tips, or other voluntary contributions, those payments do not create any entitlement to any specific product, response, benefit, or service unless expressly stated at the time of the contribution, and such payments are non-refundable except as required by law or mandatory platform rules.
We may suspend, restrict, or revoke access for failed payments, reversed payments, chargebacks, payment disputes, suspected fraud, or abuse of refund or dispute processes.
We may change membership pricing, benefits, or availability prospectively. Any new pricing or materially changed offer terms will apply only as permitted by applicable law and the applicable platform rules.
5. Accounts and Access
You may need an account with us or with a third-party platform to access some parts of the Services. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.
You agree to provide accurate, current, and complete information and to keep it updated. You may not share, transfer, sell, lend, sublicense, or otherwise allow another person to use your account or paid access unless we expressly permit it in writing.
We may refuse service, restrict access, require reauthentication, or terminate access if we suspect fraud, abuse, account sharing, unauthorized access, or violation of these Terms or applicable platform rules.
6. Interactive Features; AI Chats; Community Access
Some Services may include interactive features, including AI-powered chats, character modes, community access, messaging, Discord or Discord-style interactions, or similar features offered by us or through third-party platforms.
Interactive features may be fully AI-generated, AI-assisted, moderated, filtered, delayed, throttled, unavailable, or discontinued at any time. We do not guarantee response times, continuity, tone, memory, emotional consistency, delivery cadence, or availability of any specific character, mode, bot, model, or messaging feature.
Access to interactive features may require compliance with third-party platform rules in addition to these Terms. We may modify, suspend, or discontinue any interactive feature or membership benefit at any time.
You understand that interactive features are part of a fictional entertainment experience and do not create any fiduciary, therapeutic, romantic, employment, agency, or in-person-service relationship between you and the Company or any depicted character.
7. Custom Requests and Request-Based Content
If we make available custom requests, request-based image content, or similar personalized content as a membership benefit or otherwise, availability is not guaranteed and is subject to capacity, safety rules, moderation, and platform rules.
We may accept, refuse, delay, modify, or cancel any request in our sole discretion.
We will not fulfill requests that involve or depict minors, age ambiguity, real persons, public figures, celebrities, lookalikes, deepfakes, impersonation, incest, bestiality, necrophilia, coercion, non-consensual scenarios, exploitative content, illegal content, hateful content, or other prohibited subject matter.
Any timeline we provide for request-based content — including any stated estimate such as 1–2 weeks — is an estimate only and is not guaranteed.
Unless we expressly agree otherwise in writing, all request-based content remains the intellectual property of the Company and its licensors and is licensed to you only for personal, non-commercial use.
8. Prohibited Conduct
You may not, and may not attempt to:
access or use the Services if you are under 18 or otherwise prohibited by law;
copy, record, screenshot, screen-record, download, reproduce, redistribute, publish, transmit, sell, sublicense, or commercially exploit paid or restricted content except as expressly permitted by us;
scrape, spider, crawl, mirror, index, harvest, or data-mine the Services or any content;
use any content, data, prompts, chats, media, outputs, characters, or depictions from the Services to train, fine-tune, benchmark, or improve any AI model, dataset, or machine-learning system;
remove or alter watermarks, notices, metadata, or access controls;
bypass paywalls, download limits, technical protections, moderation systems, or security features;
impersonate the Company, our characters, our staff, or another user;
harass, threaten, stalk, dox, extort, or attempt to identify private individuals associated with the Company;
submit unlawful, abusive, infringing, fraudulent, defamatory, or harmful messages, requests, or content;
request, promote, or attempt to obtain content involving minors, age ambiguity, real persons, celebrities, deepfakes, coercion, non-consensual scenarios, sexual violence, incest, bestiality, necrophilia, or illegal sexual services;
use the Services for spam, affiliate abuse, commercial resale, or traffic laundering;
interfere with or disrupt the Services or the experience of other users.
9. Intellectual Property; Limited License
The Services and all content made available through them — including branding, logos, site design, text, graphics, fictional character names, depictions, prompts, chats, images, videos, audio, compilations, software, and underlying technology — are owned by the Company, its affiliates, licensors, or service providers and are protected by applicable intellectual-property and other laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use only.
No ownership rights are transferred to you. All rights not expressly granted are reserved.
10. User Inputs, Feedback, and Submissions
If you send us prompts, ideas, suggestions, feedback, testimonials, survey responses, messages, or other submissions relating to the Services (“Submissions”), you represent that you have the right to send them and that they do not violate any law or third-party right.
Except to the extent prohibited by applicable law or expressly stated otherwise in writing, you grant us a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, and create derivative works from your Submissions for operating, improving, marketing, supporting, moderating, and providing the Services.
11. No Offline Activity; No In-Person Services
The Services provide digital content, digital experiences, and links only. The Company does not offer, solicit, arrange, or facilitate in-person meetings, escorting, prostitution, offline companionship, dating, or sexual services.
Any suggestion otherwise is unauthorized and violates these Terms.
12. Suspension and Termination
We may suspend, restrict, or terminate your access to all or part of the Services at any time, with or without notice, if we believe you have violated these Terms, violated platform rules, posed a legal or safety risk, engaged in fraud or abuse, initiated improper chargebacks, attempted unauthorized copying or scraping, sought prohibited content, or otherwise acted in a way that could harm the Company, users, or third parties.
Upon termination, your right to access and use the Services ends immediately. Sections that by their nature should survive termination will survive, including provisions relating to ownership, payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and general terms.
13. Privacy
Your use of the Services is also subject to our Privacy Policy, which is incorporated into these Terms by reference.
14. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME.
WE DO NOT WARRANT THAT THE SERVICES, MEMBERSHIP BENEFITS, CONTENT, OR INTERACTIVE FEATURES WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR EMOTIONAL, PERSONAL, OR COMMERCIAL OUTCOME.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, MANAGERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO THE COMPANY OR THROUGH AN AUTHORIZED THIRD-PARTY BILLING PLATFORM FOR ACCESS TO THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
16. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its owners, managers, members, officers, employees, contractors, agents, licensors, and service providers from and against any claims, demands, actions, damages, judgments, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) any Submission, request, or content you provide.
17. Dispute Resolution; Arbitration; Class Action Waiver; Jury Trial Waiver
Please read this section carefully.
Informal Resolution First
Before starting arbitration or filing a small-claims action, you and the Company agree to try to resolve any dispute informally first. The party starting the dispute must send written notice describing the claim and requested relief to the contact information listed in Section 21. If we cannot resolve the dispute within thirty (30) days after notice is received, either party may proceed as allowed below.
Binding Individual Arbitration
Except for matters that may be brought in small claims court and except for claims seeking injunctive or equitable relief relating to alleged misuse of intellectual property, unauthorized access, confidentiality breaches, scraping, piracy, harassment, or doxxing, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, not in court.
The arbitration will be administered by the American Arbitration Association (“AAA”) under its applicable consumer arbitration rules then in effect. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration section.
Unless the parties agree otherwise, arbitration may be conducted by written submissions, telephone, videoconference, or remote appearance. If an in-person hearing is required, it will occur in New York, New York, unless applicable law or AAA rules require otherwise.
No Class Actions; No Class Arbitration
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, COORDINATED, REPRESENTATIVE, COLLECTIVE, OR MASS ACTION OR PROCEEDING.
Jury Trial Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND THE COMPANY WAIVE ANY RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE NOT SUBJECT TO ARBITRATION.
Small Claims
Either party may bring an eligible individual claim in small claims court instead of arbitration.
18. Governing Law
These Terms and any dispute between you and the Company are governed by the laws of the State of New York, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the arbitration provisions above.
If court proceedings are permitted under these Terms, the parties consent to the exclusive jurisdiction of the state and federal courts located in New York, New York, unless applicable law requires otherwise.
If you are a consumer residing outside the United States, nothing in these Terms deprives you of non-waivable consumer protections that apply in your home jurisdiction.
19. Changes to These Terms
We may update these Terms from time to time. The updated version will become effective when posted, unless a later effective date is stated. Your continued use of the Services after the effective date of updated Terms constitutes your acceptance of the updated Terms.
If a change materially affects a paid subscription, renewal term, or rights you are required by law to receive notice about, we will provide notice in the manner required by applicable law.
20. General Terms
These Terms, together with any policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the Services.
If any provision of these Terms is held unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.
Our failure to enforce any provision is not a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.
We are not liable for any delay or failure in performance caused by events beyond our reasonable control.
You consent to receive electronic communications from us relating to the Services, including notices, disclosures, and records.
21. Contact
Silver Meadow Digital LLC
Email: hello@cozywithher.com